Privacy Policy

Effective Date: August 20, 2026

This Privacy Policy describes how **Cafe Voisin Malaysia Sdn. Bhd.** ("we", "us", "our") collects, uses, and protects personal data provided by visitors, clients, and co-working members of **cafevoisinlh.com** ("Website") in compliance with the **Personal Data Protection Act 2010 (PDPA)** of Malaysia.

1. Information We Collect

We collect personal data that you voluntarily provide to us when you make reservations, register for co-working memberships, or contact us. This may include:

• Full Name
• Email Address
• Phone Number
• Booking Preferences (Date, Time, Seat, Membership type)
• Payment metadata associated with reservations

2. Use of Your Personal Data

In accordance with the PDPA 2010, your personal data is collected and processed for the following commercial purposes:

• To process and manage your table reservations, co-working daily passes, and monthly memberships.
• To communicate with you regarding your bookings, scheduling adjustments, or administrative alerts.
• To respond to your inquiries, customer support requests, and feedback.
• To verify identity and maintain secure access control at our Bangsar workspace.
• To comply with legal obligations, tax filings, and law enforcement requirements in Malaysia.

3. Data Security and Confidentiality

We implement robust administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. We do not sell, rent, or lease your personal data to third parties.

4. Data Sharing and Third Parties

Your personal data is kept confidential but may be disclosed to the following entities on a need-to-know basis:

• Authorized third-party payment processors for secure transaction settlements.
• Administrative partners and cloud hosting providers hosting this Website.
• Government, municipal, or regulatory bodies in Malaysia where required by law.

5. Your Rights Under the PDPA 2010

You have the right to request access to, correct, or limit the processing of your personal data held by us. If you wish to exercise these rights, withdraw consent, or make a complaint, please contact our Data Protection Officer at **info@cafevoisinlh.com**.

6. Consent

By using this Website, submitting reservation inquiries, or purchasing memberships, you explicitly consent to the collection, storage, and processing of your personal data as outlined in this Privacy Policy.